Carlos Alejandro Rodriguez

IT Operations Engineer | Cloud Infrastructure | Incident Management

IT Operations professional with foundational enterprise infrastructure monitoring experience, robust incident lifecycle management, and hands-on cloud deployment experience. AWS Certified Cloud Practitioner specialized in monitoring metrics, troubleshooting infrastructure anomalies, and maintaining core operational continuity.

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Carlos Alejandro Rodriguez
Verified Credentials & Foundations
AWS Certified Cloud Practitioner Badge

AWS Certified Cloud Practitioner

Amazon Web Services | Validated 2026

CLF-C02

Proficiency in core cloud global architecture infrastructure, automated scaling, shared responsibility security layers, and billing metrics.

Academic Degree

B.S. in Computer Science

The Grove School of Engineering
CUNY City College | Graduated 2026

Targeting Expansion

CompTIA Security+

In Progress: Summer 2026
Technical Matrix

Cloud Infrastructure

AWS EC2 S3 IAM VPC Route 53 CloudFront Auto Scaling ACM

Security & Operations

IAM Policies MFA Least Privilege Security Monitoring Incident Response

Networking & Systems

TCP/IP Fundamentals DNS Configuration Network Troubleshooting Linux Environments Windows Server

Programming & Tools

Python Java C++ SQL Cherwell SIEM Git / GitHub VS Code
Professional Experience
DYOPATH — NOC Operator
New York, NY | Feb 2023 - Present
  • Monitored multi-tenant enterprise network and infrastructure alerts, actively responding to high-priority service-impacting incidents to maximize uptime.
  • Owned incident lifecycles completely within Cherwell, managing efficient ticket intake, routing, deep technical logging, prioritization, and escalations.
  • Executed immediate level-1 infrastructure triage and network diagnostics while seamlessly orchestrating restoration efforts with engineering teams.
  • Formulated highly precise incident reports and technical documentation, providing metrics-focused updates while consistently hitting corporate SLAs.
  • Analyzed active telemetry to proactively catch security anomalies and risk factors before they hit end-user applications.
Cloud & Systems Projects
AWS Cloud Infrastructure Project Live Target Demo
S3, CloudFront, Route 53, ACM
  • Designed and successfully provisioned the static secure architecture hosting this exact live portfolio engine using Amazon S3.
  • Layered globally distributed asset streaming via CloudFront CDN coupled with explicit IAM least privilege configurations.
  • Engineered custom DNS failover behaviors and zones utilizing Route 53 with automated SSL certificates generated via ACM.
Live Infrastructure Telemetry (Simulation)
All Edges Healthy
S3 Target Storage Status: Active
CloudFront Delivery Edge Nodes: 100%
Route 53 Resolving Latency: 14ms
ACM SSL Context Cipher: TLSv1.3
Planterbox — Senior Capstone Project
ML & AI Fundamentals
  • Commanded structural sprint lifecycles as Project Lead for an intelligent mobile platform diagnosing plant environment health anomalies through machine learning modules.
  • Oversaw architectural code reviews and implementation of backend technical configurations.