Carlos Alejandro Rodriguez

IT Operations & Cloud Infrastructure Engineer

IT Operations specialist with proven experience in NOC environment monitoring, incident lifecycle management, and cloud architecture deployments. AWS Certified Practitioner focused on maintaining 99.9% operational uptime, telemetry monitoring, and rapid fault isolation.

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Carlos Alejandro Rodriguez
Verified Credentials & Academic Foundations
AWS Certified Cloud Practitioner Badge

AWS Certified Cloud Practitioner

Amazon Web Services | Validated 2026

CLF-C02

Proficiency in cloud infrastructure, autoscaling, security, and global architecture.

AWS Certified AI Practitioner Badge

AWS Certified AI Practitioner

Amazon Web Services | Validated 2026

AIF-C01

Generative AI frameworks, machine learning operations, and responsible deployment strategies.

Academic Degree

B.S. in Computer Science

The Grove School of Engineering
CUNY City College | Graduated 2026

Targeting Expansion

CompTIA Security+

In Progress: Summer 2026
Technical Matrix

Cloud Infrastructure

AWS EC2 S3 IAM VPC Route 53 CloudFront Auto Scaling ACM

Security & Operations

IAM Policies MFA Least Privilege Security Monitoring Incident Response

Networking & Systems

TCP/IP Fundamentals DNS Configuration Network Troubleshooting Linux Environments Windows Server

Programming & Tools

Python Java C++ SQL Cherwell SIEM Git / GitHub VS Code
Professional Experience
DYOPATH — NOC Operator
New York, NY | Feb 2023 - Present
  • Monitored multi-tenant enterprise network and infrastructure telemetry, responding to high-priority incidents to maintain critical system uptime.
  • Managed full incident lifecycles in Cherwell: ticket intake, escalation routing, technical logging, and SLA compliance.
  • Executed Level-1 infrastructure triage and network diagnostics while coordinating real-time remediation with engineering leads.
  • Authored incident reports and SLA tracking metrics for enterprise client stakeholders.
  • Tracked security anomalies and proactively resolved telemetry alerts prior to customer impact.
Cloud & Infrastructure Projects
AWS Portfolio Architecture
S3 • CloudFront • Route 53 • ACM
  • Engineered and provisioned static web architecture hosted via Amazon S3 with global edge delivery through CloudFront CDN.
  • Configured Route 53 custom domain routing with SSL certificate automation managed via AWS Certificate Manager (ACM).
  • Implemented strict IAM least-privilege bucket policies and encrypted storage standards.
Live Infrastructure Telemetry
S3 Target Storage Active / Healthy
CloudFront CDN 100% Operational
Route 53 DNS Latency 14ms
ACM SSL Context TLSv1.3 Encrypted
Planterbox — AI Diagnostic Platform
Python • ML Concepts • System Architecture
  • Served as Project Lead for a computer vision mobile platform diagnosing plant health anomalies through machine learning models.
  • Supervised architectural code reviews, sprint workflows, and backend API integration.